Shipping & Returns
Shipping
LePier Powersports is based in Fosston, Minnesota. Most of our parts, gear and apparel ship directly from our distributor's warehouses across the United States, which lets us offer a much bigger selection and get orders moving fast.
Processing time
Most in-stock orders ship within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
Shipping rates & delivery
Shipping rates and delivery options are calculated at checkout based on your address and the items in your cart. Once shipped, most orders arrive within 2–7 business days depending on your location.
Multiple packages
Because items may ship from different warehouses, orders with more than one item may arrive in separate packages on different days. You'll only pay the shipping shown at checkout.
Tracking
You'll get an email with tracking information as soon as your order ships.
Where we ship
We currently ship to addresses within the United States. Some oversized or hazardous items (such as large plows or certain fluids) may have shipping restrictions.
Backorders & delays
Inventory is updated regularly, but occasionally an item may sell out at the warehouse. If something in your order is delayed or unavailable, we'll contact you right away with options, including a full refund for that item.
Lost or damaged packages
If your package shows delivered but you can't find it, or it arrives damaged, contact us within 7 days and we'll help resolve it with the carrier.
Returns & Refunds
If something isn't right, you can return most items within 30 days of delivery.
What can be returned
- Items must be new, unused and in the original packaging with all tags and labels attached.
- Apparel and riding gear must be unworn and unwashed.
- Parts must be uninstalled and in resalable condition.
What can't be returned
- Electrical parts and electronics once the package has been opened
- Parts that have been installed, mounted or used
- Fluids, chemicals and other hazardous materials
- Special-order items and final-sale or clearance items
- Gift cards
Castle X gear
Castle X items ship directly from the manufacturer and follow the same 30-day policy above: unworn, unwashed and in the original packaging with tags attached. Approved Castle X returns are sent to our Fosston shop (not back to the manufacturer), and return shipping is the customer's responsibility unless the item was defective or we made an error. Warranty or defect claims are handled through us — just contact us with your order number and photos.
How to start a return
Contact us at trista@gcpsports.com or 218-435-2278 with your order number and the item(s) you'd like to return. Most of our products ship directly from our distributor's warehouses, so please don't send anything back until we give you return instructions — returns sent without approval may not be accepted.
Return shipping
The customer is responsible for return shipping costs unless we sent the wrong item or the item arrived damaged or defective. In those cases, we'll cover return shipping or send a replacement.
Damaged, defective or wrong items
If your order arrives damaged, defective or isn't what you ordered, contact us within 7 days of delivery with your order number and photos, and we'll make it right.
Exchanges
Need a different size or color? Contact us and we'll help you return the original item and place a new order for the one you need.
Refunds
Once your return is received and inspected, we'll let you know if it's approved. Approved refunds are issued to your original payment method within 10 business days. Original shipping charges are not refundable.
Questions
LePier Powersports
211 Granum Ave S, Fosston, MN 56542
Phone: 218-435-2278
Email: trista@gcpsports.com