Refund policy
We want you to be happy with your gear and parts. If something isn't right, you can return most items within 30 days of delivery.
What can be returned
- Items must be new, unused and in the original packaging with all tags and labels attached.
- Apparel and riding gear must be unworn and unwashed.
- Parts must be uninstalled and in resalable condition.
What can't be returned
- Electrical parts and electronics once the package has been opened
- Parts that have been installed, mounted or used
- Fluids, chemicals and other hazardous materials
- Special-order items and final-sale or clearance items
- Gift cards
Castle X gear
Castle X items ship directly from the manufacturer and follow the same 30-day policy above: unworn, unwashed and in the original packaging with tags attached. Approved Castle X returns are sent to our Fosston shop (not back to the manufacturer), and return shipping is the customer's responsibility unless the item was defective or we made an error. Warranty or defect claims are handled through us — just contact us with your order number and photos.
How to start a return
Contact us at trista@gcpsports.com or 218-435-2278 with your order number and the item(s) you'd like to return. Most of our products ship directly from our distributor's warehouses, so please don't send anything back until we give you return instructions — returns sent without approval may not be accepted.
Return shipping
The customer is responsible for return shipping costs unless we sent the wrong item or the item arrived damaged or defective. In those cases, we'll cover return shipping or send a replacement.
Damaged, defective or wrong items
If your order arrives damaged, defective or isn't what you ordered, contact us within 7 days of delivery with your order number and photos, and we'll make it right.
Exchanges
Need a different size or color? Contact us and we'll help you return the original item and place a new order for the one you need.
Refunds
Once your return is received and inspected, we'll let you know if it's approved. Approved refunds are issued to your original payment method within 10 business days. Original shipping charges are not refundable. Your bank or card company may take a few extra days to post the refund.
Questions
LePier Powersports
211 Granum Ave S, Fosston, MN 56542
Phone: 218-435-2278
Email: trista@gcpsports.com